We accept Debit, Visa, MasterCard, Cash and Check.
Pricing is subject to increase if additional time and product(s) are needed to provide custom services to accommodate your particular hair needs. Base prices for all our services are provided on our site for your convenience. If you have any questions on specific pricing, ask your stylist prior to your service.
All services are offered a la carte to suit your preferences and needs.
We want you to be happy and satisfied with your services. Therefore, we do ask that you call us within 14 days of your service(s) for any changes that you may require. We do not offer refunds on services, but we are happy for the opportunity to make things right for you. If at any time you feel you that would like to try the services of a different designer, then we support and recommend that you do so. Our entire team's talent is at your disposal and discretion.
We offer full exchanges on all product purchases. It is important to us that you have the correct hair care products for your use at home. We want you to have exactly what works for you; we do not wish to add to the product graveyard that exists under many bathroom sinks. We encourage you to bring in any item that is not meeting your expectations and we will replace it with something that better suits your needs.
Returns are accepted on all hair care products and will be given full exchange credit toward the purchase of another product.
Returns on hairdryers, flat-irons and curling irons must occur within 14 days of the original purchase date. Returned items must consist of all packaging and be in original condition.
We cannot offer returns or exchanges on hair accessories such as clips, brushes, combs, etc. Sales of those items are final.
Please arrive 10 minutes before your scheduled appointment so you can relax and browse style ideas. If you are late, we may need to reschedule or modify your service(s).
If you miss your appointment without giving at least a 24-hour notice, then you will be billed 1/2 of the cost of the missed service(s). Failure to not show for an appointment will result in a full service charge. These fees will be expected to be paid prior to future visits. For your convenience, we provide a confirmation call 48 hours prior to your appointment. We ask that you keep us informed of any changes in your contact information.
Gratuities are not included in services provided or gift certificate purchases. Gratuities are always appreciated and we thank you for your thoughtfulness. All tipping must be done in cash or check made out directly to your stylist. Envelopes are provided for your convenience at the reception desk. Please indicate on the envelope who the tip is for and who it is from and we will forward it to your stylist.
In the service area of the salon we can only accommodate those clients receiving services. We thank you for your cooperation in advance. Our goal is to provide each client with personalized individual attention. All guests are asked to wait in the reception area. In addition, we ask that all children (not receiving a service) remain supervised in the reception area for their safety.
Gift certificates are available for your gift giving convenience and are offered in any amount of $25 or more. Gift certificates do not include gratuities and are not redeemable for cash.
All pricing is based on time and product used to perform each service. Pricing is subject to increase if additional time or product is needed to accommodate your particular hair needs. If you have any questions on specific pricing, then we urge you to ask your stylist for pricing prior to your service.
Our color formulas-derived from years of extensive continuing education and experience-are the property of Salon Moxie. If, you're moving out of state and you love your customized color so much that you want to take it to a new stylist there, you can purchase the formula for $200.
Please set your cell phone to silent or vibrate before entering the salon as a courtesy to other guests and our design team.
